Publications

• "The choice overload effect in online recommender systems" (with Jiankun Sun, Hengchen Dai and Dennis Zhang), Manufacturing & Service Operations Management, 2025, 27(1) 249-268. [E-Companion (Supplementary Proofs)] 
• ​"Newsvendor competition with endogenous biases" (with Yaozhong Wu), Production and Operations Management, 2024, 33(7) 1552-1568. 
• "Waste not want not? The environmental implications of quick response and upcycling" (with Luyi Gui), Manufacturing & Service Operations Management, 2024, 26(2) 612-631. [E-Companion] ​
• "A replication study of operations laboratory experiments published in Management Science" (with Davis A., Flicker B., Hyndman K., Katok E., Keppler S., Leider S., and Tong J.), Management Science, 2023, 69(9) 4977-4991.
  • Christiaan Huygens Reproduction and Replication Prize, 2023.
  • Winner, Best Operations Management Paper in Management Science Award, 2024. 
• "Sustainability in the fast fashion industry" (with J​avad Nasiry), Manufacturing & Service Operations Management, 2022, 24(3) 1276-1293.
  • ​Finalist, M&SOM Best Paper Award, 2024. 
• "How service quality variability hurts revenue when customers learn: Implications for dynamic personalized pricing" ​(with Gregory DeCroix and Jordan Tong), Operations Research, ​2021, 69(3) pp. 683-708.  
• "Wage transparency and social comparison in salesforce compensation" (with Javad Nasiry), Management Science, 2020, 66(11) pp. 5290-5315​. 
• "A behavioral study of abandonment decisions in multi-stage projects" (with Javad Nasiry and Yaozhong Wu), Management Science​, 2020, 66(5) pp. 1999-2016.​ [Download Appendix] 
  • First Place in the INFORMS Behavioral Operations Management Section Best Working Paper                     Award, 2016.  
  • Honorable Mention in the CSAMSE Annual Conference/Columbia China Business Initiative Best                 Paper Award, 2016.
• "Quality in supply chain encroachment" (with Albert Ha and Javad Nasiry). Manufacturing & Service Operations Management, 2016, 18(2) pp. 280-298. [Download E-Companion] [Blog Post on M&SOM Review]
  • ​Honorable Mention in the 2015 POMS-HK International Conference Student Paper Competition.
• "Prospect theory explains newsvendor behavior: The role of reference points" (with Javad Nasiry). Management Science, 2015, 61(12) pp. 3009-3012.

Selected Working Papers under Review/Revision​​​​​​​​​​​

• ​"Green e-commerce: Environmental impact of fast delivery" (with Chenshan Hu, Jiankun Sun and Dennis Zhang), under major revision in Management Science.
  • ​Winner in the INFORMS Behavioral Operations Management Section Best Working Paper Award, 2024​ 
• "Fair funnels: Bias, performance, and interventions in multistage hiring processes" (with Eunjee Kim and Jordan Tong), under major revision in Manufacturing & Service Operations Management.  
• "Is transparency enough? The effect of pay transparency on negotiations and inequality" (with Hengchen Dai and Dennis Zhang), under revision. 
  • Finalist in the INFORMS Behavioral Operations Management Section Best Working Paper Award, 2021. 
  • Selected for presentation at the 2022 SJDM (Society for Judgement and Decision Making) Annual Meeting.  ​​

​ Book Chapter and Practitioner Publications      

• "Curbing fashion waste and overproduction: A supply chain perspective" (with Luyi Gui). Responsible and Sustainable Operations: The New Frontier. Edited by Christopher S. Tang. Springer Publishers, 2024.
• "How does fast fashion affect the environment?". Economics Observatory. March 24, 2025.                                                                                 ​

Conference Presentations​​

• Green e-commerce: Environmental impact of fast delivery, Conference on Sustainable Business, University of Pittsburgh School of Business, Pittsburgh, May 2025
• Funnels and favoritism: How recruiting structures shape diversity and quality, POMS, Minneapolis, April 2024
• Is transparency enough? The effect of historical pay information on negotiations, INFORMS, Phoenix, October 2023
• Waste not want not? The environmental implications of quick response and upcycling, Purdue Operations Conference, Daniels School of Business, Purdue University, Sept 2023 
• The choice overload effect in online retailing platforms, POMS, Orlando, May 2023 
• Waste not want not? The environmental implications of quick response and upcycling, Operations, Information Technology, and Environmental Sustainability Conference, Stanford Graduate School of Business, Feb 2023
• Is transparency enough? The effect of historical pay information on negotiations, Society for Judgement and Decision Making (SJDM) Annual Meeting, San Diego, Nov 2022 
• Waste not want not? The environmental implications of quick response and upcycling, INFORMS, Indianapolis, Oct 2022  
• The choice overload effect in online recommender systems: Theoretical framework and field experiment, INFORMS, Indianapolis, Oct 2022 
• The choice overload effect in online recommender systems: Theoretical framework and field experiment, INFORMS Marketing Science Conference, June 2022 
• The choice overload effect in online recommender systems: Theoretical framework and field experiment, Behavioral Operations Conference, Arkansas, June 2022 
• The choice overload effect in online recommender systems: Theoretical framework and field experiment, POMS, April 2022
• The Environmental Implications of Faster Delivery in E-Commerce, POMS, April 2022
• Waste Not Want Not? The Environmental Implications of Quick Response and Upcycling， 2022 Early-career Sustainable OM Workshop, Feb 2022
• Reducing Deadstock: The Role of Postponement and Upcycling Strategies, INFORMS, Oct 2021
• Wage Transparency, Negotiation, and Reference-dependent Utility, INFORMS, Oct 2021 
• Reducing Deadstock: The Role of Postponement and Upcycling Strategies, M&SOM, June 2021
• Wage Transparency, Negotiation, and Reference-dependent Utility, M&SOM, June 2021
• Sustainability in the Fast Fashion Industry, POMS, May 2021
• Sustainability in the Fast Fashion Industry, INFORMS, Nov 2020
• Modeling Customer Response to Service Quality Variability with Implications for Pricing, INFORMS, Seattle, Oct 2019
• Sustainability in the Fast Fashion Industry, INFORMS, Seattle, Oct 2019
• Wage Transparency in Sales Agents' Compensation Schemes, Seattle, Oct 2019
• Sustainability in the Fast Fashion Industry, CSAMSE International Conference, Chengdu, China, Jul 2019 
• Modeling Customer Response to Service Quality Variability with Implications for Pricing, M&SOM Conference, Singapore, Jul 2019 
• Modeling Customer Response to Service Quality Variability with Implications for Pricing, INFORMS RM&P Conference, Palo Alto, Jun 2019
• Quality and Product Variety in Fast Fashion, 2019 Early-career Sustainable OM Workshop, San Diego, Mar 2019 ​
• Wage Transparency in Sales Agents' Compensation Schemes, POMS, Houston, May 2018 
• A Behavioral Study on Abandonment Decisions in Multi-Stage Projects, POMS, Houston, May 2018 
• Wage Transparency in Sales Agents' Compensation Schemes, INFORMS, Houston, Oct 2017.
• A Behavioral Study on Abandonment Decisions in Multi-Stage Projects, INFORMS, Houston, Oct 2017.
• A Behavioral Study on Abandonment Decisions in Multi-Stage Projects, INFORMS, Nashville, Nov 2016. 
• A Behavioral Study on Abandonment Decisions in Multi-Stage Projects, CSAMSE International Conference, Hefei, China, Jul 2016. 
• A Behavioral Study on Abandonment Decisions in Multi-Stage Projects, M&SOM Conference, Auckland, New Zealand, Jun 2016. 
• Informational Effect of Project Reviews, INFORMS, Philadelphia, Nov 2015.
• Quality in Supply Chain Encroachment, INFORMS, Philadelphia, Nov 2015.
• Quality in Supply Chain Encroachment, POMS-HK International Conference, Guangzhou, Jan 2015.
• Quality in Supply Chain Encroachment, INFORMS, San Francisco, Nov 2014.
• Quality in Downstream Encroachment, POMS International Conference, Singapore, Aug 2014.